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Responsive virtual human technology (RVHT) is used
in diverse fields (computer generated forces,
manufacturing, medicine, theater), but rarely (and
only recently) for interaction skills training.
Yet interaction skills are usually critical.
Specific situations identified where improved
interaction skills would be important include:
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Medical practitioners taking
patient histories or interacting
with children;
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Law officers handling crisis
situations involving mental
illness, trauma, or violence; and
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Military officers interviewing
refugees or settling stressed
civilians.
This effort is addressing multiple research issues
relevant for RVHT to reach the sophistication
required for robust interaction skills training.
Important questions being answered include:
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How is behavior modeled under
normal conditions (i.e., a calm
adult) and derivative conditions
(e.g., anger, schizophrenia, pain,
childhood)?
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What expressions, gestures,
movement, and other behaviors will
users interpret as serene, angry,
schizophrenic, pained, or childlike?
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What skills can be acquired,
practiced, and validated using RVHT?
What is involved in providing a
convincing simulation of human
interaction where acquired skills
transfer to a live environment?
The research results are exposing a range of additional
training and educational opportunities, such as
interviewing risky behavior and presenting rare,
traumatic events. Combinations of RVHT-based training
and instructor-led training offer significantly
reduced training development and delivery costs, and
increased student throughput, while maintaining
training effectiveness and consistency.
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